Talk to the greenhouse

Longevity Spinach hotline, preorder desk, and wholesale intake

Longevity Spinach is the flagship crop, so every inbox routes straight to the growers. Text the hotline printed in your confirmation email for plant care, email us for wholesale decks, or drop a note below for anything that slows the grow-your-own storyline.

See hotline instructions Email hello@thesuperfoodfarm.com Request wholesale / CSA call

Coverage: Monday–Saturday · 8am–8pm ET · SMS replies <2 hours · Email same business day.

Hotline & support

  • Text updates: Use the hotline number inside your preorder confirmation or any greenhouse email. Attach photos for fastest triage.
  • Email: hello@thesuperfoodfarm.com
  • Wholesale / CSA: Submit the form below or book time via the wholesale hub.

Need a refresher on the timeline? Send customers to the Preorder Hub so they see the day-0, 30, 45, and ship-week milestones.

Propagation greenhouse

Central Florida · ships nationwide for $7.99

Average response time

SMS <2 hrs · Email same day

Escalations + trainings

Need signage, live demos, or crisis support? Use the form and we’ll schedule a hotline follow-up or Zoom walk-through.

Support workflow

What happens after you reach out

  1. SMS triage: we review photos, lighting notes, or tracking issues and answer within 2 hours.
  2. Email/form: detailed replies include greenhouse proof, signage links, or next-step scripts the same day.
  3. Wholesale & CSA: we send a calendar link plus Canva signage pack within one business day.
  4. Press & partnerships: you get quotes, ROI pulls, or b-roll links within 24 hours.
Open the Grower Support hub → Show the Grow-at-Home Starter plan →

Pick the lane

Route shoppers, retailers, and press without losing momentum

Every request ladders back to Longevity Spinach. Use these shortcuts so customers see the timeline, bundles, and hotline support instantly.

Send the growers a note

One form for preorder escalations, wholesale requests, and media questions

Include the handles you’re pushing (Longevity Spinach, dragon fruit, pineapple), where you are in the 60-day wave, and what proof or assets you need. We’ll reply with greenhouse receipts, scripts, or scheduling links the same day.

We reroute every note to the greenhouse team, then archive it in the Grower Support hub so Longevity Spinach stays the center of your story.

FAQ

Contact & support questions we answer daily

Use these responses verbatim in SMS, email, or retail scripts so every touchpoint keeps Longevity Spinach front and center.

How fast do you reply?

Hotline texts (8am–8pm ET) get human replies in under two hours. Emails and this form receive same-day responses that include greenhouse proof, signage links, or next steps.

Where do I find the hotline number?

The SMS hotline number lives in every preorder confirmation and greenhouse update. Save it so you can text photos for lighting, soil, or shipping diagnostics.

Can you help with retail or CSA signage?

Yes. Submit your event dates or quantities and we’ll send Canva signage, preorder cards, and Grow-at-Home Starter scripts within one business day.

What should I send customers while I wait for a reply?

Share the Preorder Hub for the 60-day timeline, the receiving checklist for arrival week, and the Longevity Spinach Hub to keep the flagship narrative alive.

Do you handle press, partnership, or influencer requests here?

Absolutely. Drop your deadlines and platforms inside the form or email hello@thesuperfoodfarm.com—we’ll send quotes, ROI stats, or b-roll within 24 hours.