Longevity Spinach Onboarding | The Superfood Farm

Longevity Spinach grower onboarding

From preorder to first smoothie in 60 days

Use this playbook to show shoppers (and your team) exactly what happens after they reserve a Longevity Spinach plant. It stitches together the preorder hub, prep checklists, grow-at-home starter kit, and hotline support so every customer feels guided the whole way.

  • ~60-day propagation wave
  • $7.99 insulated shipping
  • Day-30 & day-45 greenhouse receipts
  • Hotline replies in under 2 hours

Timeline

Exactly what happens after checkout

  1. Day 0-20: Confirmation email delivers the grower hotline, the Preorder Hub, and the receiving checklist.
  2. Day 30: Greenhouse photo email proves your plant, links the Grow-at-Home Starter hub, and reminds buyers to prep containers.
  3. Day 45: Hardening-off update points customers to the smoothie + care ritual so they visualize daily use.
  4. ~Day 60: $7.99 insulated shipping leaves the farm. Tracking emails link back to the Longevity Spinach Hub for ongoing proof.
  5. Arrival: Buyers follow the receiving checklist, tag the hotline with photos, and start clipping within 72 hours.

Need to reassure wholesale buyers or Klaviyo segments? Send them this page plus the ROI calculator so they see the full onboarding plan.

Before it ships

Prep checklist

Arrival day

Make the first harvest feel easy

  1. Unbox, water lightly, and let the plant acclimate for 48 hours.
  2. Clip three tender tips, rinse, and follow the smoothie ritual.
  3. Log growth with phone photos so you can show proof in marketing or social.
  4. Use the hotline (or Grower Support) for pruning, lighting, or pest issues.

Communications

Lock in every touchpoint

Preorder Hub

Canonical timeline, FAQ, and nurture scripts. Link to it everywhere you mention lead times.

Open the Preorder Hub →

Longevity Spinach Hub

Benefits, rituals, ROI stats, and bundles. Route ad traffic and affiliates here first.

Visit the flagship hub →

ROI Calculator

Interactive savings model that compares grocery greens vs grow-at-home harvests.

Show the savings →

Grower FAQ

How do we keep buyers warm during the 60-day wait?

Embed snippets from the smoothie ritual, share greenhouse photo updates, and keep pointing to the Preorder Hub so expectations stay clear.

What if someone needs plants sooner?

Use the grower support page to triage rush requests. We can sometimes ship rooted clones faster if we have extra greenhouse inventory.

Can customers propagate more plants?

Yes—point them to the propagation guide and the hub for step-by-step instructions.

Where should we send wholesale or CSA partners?

Give them this onboarding page, the Wholesale & CSA page, and the starter plan so they can resell the full grow-your-own system.

Ready to walk customers through the flagship?

Reserve Longevity Spinach, add the dragon fruit + pineapple stack, and keep linking to this onboarding plan so every shopper understands the grow-your-own promise.